Crown 99 respects the privacy of every member. This document transparently explains how we collect, store, use, and protect your personal data as a player on our platform.
Every aspect of data protection at Crown 99 is specifically designed to keep the personal information of Malaysian players secure and well-protected at all times.
Important Notice: This Privacy Policy explains how Crown 99 handles your personal data. By using our platform, you agree to the practices described here. If you have any questions, contact us at support@crown99.run.
Welcome to the Privacy Policy Crown 99. We understand that your privacy matters greatly, especially when it involves an online casino platform that handles your personal data and financial information. Since we began operations in 2018, Crown 99's commitment to protecting the data of Malaysian players has never wavered.
This Privacy Policy document has been prepared in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and clearly sets out the types of data we collect, how we use it, how we protect it, and your rights as the owner of that data. Crown 99 believe that transparency is the foundation of trust — and your trust is the asset we value most.
This Privacy Policy applies to all users of the platform Crown 99, including website visitors, registered members, and former members whose data remains within the defined retention period. This Policy should be read together with Terms & Conditions and Responsible Gaming Policy Crown 99.
Crown 99 collects various types of personal data from our members. This data is gathered through two main methods: information you provide directly during registration and use of the platform, and data collected automatically through website technologies.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Identity verification (KYC) & eligibility |
| Contact Data | Malaysian phone number, email address | Account communications & notifications |
| Financial Data | Payment methods, transaction history | Processing deposits & withdrawals |
| Account Data | Username, password (encrypted) | Account management & security |
| Verification Documents | MyKad copy, proof of address | KYC & AML Compliance |
When you browse or use the platform Crown 99, our system automatically records certain technical information, including your IP address, browser type, device operating system, pages visited, session time and duration, as well as game activity data. This information is used solely for technical, security, and user experience improvement purposes.
Crown 99 not store credit card numbers or bank account details directly. All transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are processed by licensed third-party payment gateways that comply with PCI DSS standards.
Crown 99 uses collected personal data for the following legitimate and limited purposes:
Minimum Use Principle: Crown 99 only uses your personal data for the purposes stated at the time of collection, or for purposes directly related to them. We will not use your data for any other purpose without first obtaining your fresh consent.
Crown 99 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, in the following limited circumstances, we may need to share your data:
We work with carefully selected third-party service providers to operate the Crown 99 platform, including licensed payment gateway providers that process transactions via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX. All such providers are bound by strict data protection agreements and may only use your data for purposes specified by Crown 99.
Crown 99 may be required to disclose your personal data to Malaysian government authorities or law enforcement if mandated by law, court order, or to fulfil anti-money laundering (AML) obligations. In such circumstances, we disclose only the minimum data necessary.
To protect the integrity of the platform and the interests of all Crown 99 members, we may share certain information with industry fraud detection services where there is credible evidence of fraudulent activity or serious manipulation.
Crown 99 do not share your personal data with advertising networks, social media platforms, or third-party analytics companies for targeted advertising purposes.
Protecting member personal data is an operational priority Crown 99. We implement multiple layers of technical and organisational security measures to ensure your data is always protected against unauthorised access, loss, or misuse.
While Crown 99 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure against ever-evolving cyber threats. We therefore encourage you to play your part in keeping your account safe by using a strong password and not sharing your login credentials.
Crown 99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.
You can manage or delete cookies at any time through your web browser settings. Please note that disabling essential cookies may affect certain functions of the platform Crown 99 including the ability to log in to your account.
As a player Crown 99 who are based in Malaysia, you have certain rights under the Personal Data Protection Act 2010 (PDPA) with respect to the personal data we hold about you. Crown 99 fully respects these rights.
To exercise any of the above rights, please contact our privacy team Crown 99 via email at support@crown99.run with the subject line "PDPA Rights Request". We will process your request within 21 working days in accordance with legal requirements.
Platform Crown 99 is strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or individuals under the age of 18. Should we discover that personal data of a minor has been collected without proper verification, we will take immediate steps to delete that data and close the account in question.
If You Are a Parent or Guardian: If you believe your underage child has registered for or used the Crown 99 platform without your knowledge, please contact us immediately at support@crown99.run. We will respond promptly to resolve the matter.
Platform Crown 99 may contain links to other websites or services operated by third parties. This Privacy Policy applies solely to the Crown 99 platform. We are not responsible for the privacy practices or content of any third-party websites.
We encourage you to read the privacy policy of every website you visit. The appearance of links to third-party websites on the Crown 99 platform does not imply that we endorse or are responsible for their content or privacy practices.
If you have any questions, concerns, or complaints regarding the Privacy Policy Crown 99 or how we handle your personal data, please do not hesitate to reach us through the following channels:
For more information about your rights and how we protect you, please visit our Responsible Gaming and FAQs ours. Should anything in this document be unclear, our team is happy to provide further explanation.
Crown 99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any material changes will be communicated via in-platform notifications or email to your registered address at least 7 days before the changes take effect. The date of the latest update is always displayed at the top of this document.
Continued use of the platform Crown 99 after the effective date of the changes will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
Your data is safe with us. Register now and enjoy the best online casino experience in Malaysia — Baccarat, Poker, Roulette, slots, and badminton Sports Betting with a minimum deposit of just RM 10.